Product Delivery Specialist (R4911)

The Product Delivery Specialist is a highly detail-oriented, self-driven operator responsible for ensuring the accurate, complete, and on-time delivery of complex products to customers. This role owns critical aspects of the delivery lifecycle, including sales order documentation, inventory validation, defect tracking, and customer-facing acceptance activities. The ideal candidate thrives in a fast-paced environment, can manage multiple parallel workstreams without losing precision, and requires minimal oversight to execute at a high level. They will interface directly with customers during Factory Acceptance Testing (FAT) and occasional on-site acceptance events, ensuring a seamless and professional delivery experience. This individual works cross-functionally with production, quality, engineering, and maintenance teams to resolve issues, improve upstream processes, and uphold a high bar for product quality and customer satisfaction.

2–5+ years of experience in product delivery, manufacturing, operations, quality, or a related hardware-focused environment

Proven ability to manage complex, detail-heavy work with high accuracy and accountability

Experience coordinating across cross-functional teams (e.g., engineering, production, quality)

Demonstrated ability to manage multiple priorities and meet deadlines with minimal supervision

Strong written and verbal communication skills, including experience interfacing with internal stakeholders and/or customers

Experience with inventory validation, documentation control, defect tracking, or similar delivery-related processes

Willingness to travel occasionally for customer acceptance events and on-site inventory validation

Experience supporting Factory Acceptance Testing (FAT) or customer acceptance activities

Background in aerospace, defense, robotics, automotive, or other complex hardware manufacturing environments

Familiarity with ERP/MRP systems, inventory management tools, or quality tracking systems

Experience identifying and driving process improvements in manufacturing or delivery workflows

Prior experience acting as a quality gate or final checkpoint before product delivery

Military experience in maintenance, logistics, quality assurance, or production coordination roles

Exposure to configuration management or build documentation processes