Project Manager, Senior

Key Responsibilities

• Lead and coordinate billable ERP implementation projects from initiation through delivery.
• Serve as the primary liaison between the company and client stakeholders throughout the project lifecycle.
• Ensure project objectives, timelines, and deliverables are met within approved scope and budget.
• Proactively identify, track, and resolve project risks, issues, and change requests.
• Provide regular status reporting to PMO Management and client stakeholders.
• Build and maintain positive client relationships, ensuring high levels of satisfaction and trust.
• Operate with minimal supervision while ensuring alignment with organizational standards and policies.

Skills, Knowledge & Expertise

• Minimum of 10 years of overall IT experience.
• At least 5+ years of experience specifically in ERP implementation project management.
• Prior industry experience (outside of ERP implementation) is an added advantage.
• Broad understanding of business operations and processes.
• Proven ability to manage complex projects, both large-scale and small-scale.
• Strong analytical, decision-making, and problem-solving skills.
• Excellent time management, communication, presentation, and organizational skills.
• Skilled in building and maintaining positive client relationships.
• Demonstrated ability to resolve issues in a timely and effective manner.
• Familiarity with, and adherence to, Infor Corporate Policies and Procedures as outlined in the employee handbook.

Benefits

• Hands-on experience with enterprise applications, preferably Infor LN/Baan, M3, or similar Infor ERP systems.
• PMP Certification is required.
• Proficiency in project management tools such as MS Project, Excel
• Strong communication and stakeholder management skills.
• Willingness to travel and work across overlapping time zones.
• Expertise with AI tools
• B.Tech / M.Tech / MCA (or equivalent technical degree).