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Reception Supervisor

KetteringOn-sitePart-time

AI Summary

Act as Duty Manager leading the Reception team at a premium health and wellness club, welcoming members and delivering service excellence via face-to-face and telephone interactions.

About this role

Would you like to join Europe’sleading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Reception Supervisorto join our team!

As Reception Supervisor you will act as Duty Manager in leading the Reception team to welcome our members and providing a premium experience. Working alongside the management team, you will lead and mentor the Reception team to provide service excellence to all of our members whether this is face to face, or through telephone queries.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of ourperks:

  • Free Club Membership for you and your family!

  • 50% Discount on food and drinks

  • Discounts on Swimming, Tennis Lessons, and Personal Training

  • Opportunities for Career Advancement through internal training and development

  • Wagestream App: Get paid on demand!

  • Access to our Benefits Suite.

About you:

AsReception Supervisor, we are looking for someone who:

  • Has previous experience managing a customer service led team

  • An overall passion for customer service

  • A team player, with strong communication and collaboration skills

  • Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusiveculture. Together, we’remore than a Club!

Kettering

Skills

Benefits Suite AdministrationCustomer ServiceTeam ManagementTelephone SupportWagestream App

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