Regional Relationship Manager
Remote, AZRemote
AI Summary
The Regional Relationship Manager oversees customer portfolios and vendor relationships, develops negotiation strategies, performs data analysis to align vendors geographically, and ensures quality control on projects. This role supports management by providing analytics for vendor selection and minimizing costs while maximizing value in the sourcing process.
About this role
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Regional Relationship Manager assists the department and leadership in achieving profitable business results through key KPI metrics. This role is responsible for the oversight of customer portfolio, vendors, and ensuring relationships are created and developed with our clients. This role also analyzes data used to align vendors in their geographic areas to reduce risk, and improve performance and profitability.
What You'll Do:
·Develop negotiation strategies and participate in negotiations with vendors on price, delivery, terms, etc.
·Provide supporting data and analytics to ensure informed decisions are made when choosing vendors
·Conduct data analysis to support management of vendor base; provide in-depth vendor performance analysis
·Uncover/understand client objectives, challenges and needs by performing regular client needs assessments
·Proactively and reactively manage vendor relationships; leverage internal resources to enhance relationships
·Minimize cost and maximize value in the sourcing process via leveraging strategic sourcing, negotiations, etc.
·In project checks pre & post with focus on Quality Control.
·Assist Estimation and Project teams with any market issues as well as previewing fron and back end projects when necessary.
·Interact cross-functionally with all other departments and serve as an effective and value-added service for the entire organization
·Handles moderately complex issues and problems with a sense of urgency; appropriately identifies and escalates issues to department leadership
·Perform work under general supervision; carefully reviews the details and accuracy of work performed
·Travel expected up to 40% of the time
·Performs ad-hoc projects and other duties as assigned
What You'll Need:
Role Specific Skills
·Computer Skills: Microsoft Word, Excel, PowerPoint,
·System Experience: Reno Walk, Scopesy, etc
Qualifications
Minimum Qualifications
·High School Diploma or greater
·4 years of experience in Construction, Quality Control, Customer Service, or similar
Skills
Cost MinimizationData AnalysisExcelKPI MetricsMicrosoft WordNegotiationPowerPointQuality ControlReno WalkScopesyStrategic SourcingVendor ManagementVendor Performance Analysis
Explore related jobs
More jobs at Lessen
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.