Sales Executive

SUMMARY OF ROLE
The Sales Executive will be responsible for driving sales growth by identifying new business opportunities and managing client relationships within the packaging sector. The role will focus on selling packaging solutions, managing accounts, and promoting products and services to potential clients. The Sales Executive will collaborate closely with the internal team to ensure that customer needs are met and that business goals are achieved.

PRINCIPAL RESPONSIBILITIES
• Sales & Lead Generation:
o Identify and pursue new business opportunities within the packaging sector.
o Generate and qualify leads through various channels, including networking, cold calling, and referrals.
o Conduct market research to understand customer needs, industry trends, and competitor activity.
o Set up meetings, presentations, and product demonstrations to convert prospects into clients.
o Meet or exceed sales targets and KPIs set by the Sales Manager
• Customer Relationship Management:
o Build and maintain strong, long-lasting relationships with clients and key decision-makers.
o Understand customer requirements and present suitable packaging solutions to meet their needs.
o Provide excellent customer service and ensure client satisfaction throughout the sales process.
o Address client inquiries, resolve issues, and ensure timely follow-ups to maintain strong business relationships.
• Product Knowledge & Sales Support:
o Develop a deep understanding of product offerings, including packaging solutions, materials, and services.
o Present tailored packaging solutions to clients, demonstrating how they align with their operational and branding goals.
o Work closely with the design and production teams to ensure client specifications are met.
o Assist in preparing sales proposals, contracts, and other documentation as required.
• Market Expansion & Promotion:
o Promote the company's brand and products to potential clients within the assigned area.

o Attend industry events, trade shows, and client meetings to increase visibility and grow the company’s market share.
o Identify opportunities to expand into new market segments or geographic areas.
• Sales Reporting & Administration:
o Maintain accurate records of sales activities, client interactions, and pipeline status in the company’s CRM system
o Provide regular reports on sales performance, client feedback, and market conditions to the Sales Manager.
o Ensure all sales paperwork is completed in a timely manner, including quotes, proposals, and order forms.
• Collaboration & Team Support:
o Work closely with the Sales and Business Development teams to align on sales strategies and client priorities.
o Collaborate with internal departments (e.g., design, production, logistics) to ensure smooth order processing and delivery.
o Assist in developing marketing campaigns and promotional materials to support sales efforts.

SCOPE OF POSITION
The post holder will be expected to work any hours required in the execution of his/her duties.

LOCATION

This position is located in Zeus Croatia - Zabok.

PERSON SPECIFICATION

• Experience:

o Minimum of 2-3 years of experience in sales, preferably within the packaging, manufacturing, or related industry.
o Proven track record of meeting or exceeding sales targets.
o Experience with lead generation, cold calling, and prospecting.

• Skills:
o Strong communication and interpersonal skills with the ability to build relationships at all levels.
o Excellent negotiation and presentation skills.
o Highly organized with the ability to manage multiple clients and projects.
o Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
o Basic knowledge of packaging materials, processes, and industry trends is advantageous.

• Personal Attributes:
o Motivated, results-driven, and goal-oriented.
o Customer-focused, with a strong ability to understand client needs and offer tailored solutions.
o Ability to work independently and as part of a team.
o Positive attitude, self-motivated, and willing to learn.

Working Conditions

• Full-time position with travel required within the designated region.
• Occasional extended working hours may be necessary to meet deadlines or attend client meetings.