Sales Manager I
AI Summary
Sales Manager I at Swiggy owns a geographic territory of restaurant partners, conducting field visits, consultative selling, and relationship management to drive adoption and revenue. The role tracks pipeline and conversion metrics, troubleshoots partner growth issues, and provides market feedback to inform product direction.
About this role
Sales Manager I
Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees. With Swiggy's New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Guiltfree, we are consistently making waves in the market, while continually growing the opportunities we offer our people
Key Responsibilities
- Own a defined geographic territory: build strong and successful relationships with the assigned restaurant partners
- Field-intensive engagement: Conduct in-person visits, walking restaurants through product demos, ROI analysis, and present how working with Swiggy is a mutually beneficial relationship
- Consultative selling: Diagnose restaurant needs through questions about their current channels, delivery logistics, marketing spend, and business goals. Position Swiggy’s products as solutions, not features
- Relationship management: Manage the full lifecycle each month, pitching, negotiation, activation, and ongoing support to the restaurant partner
- Data-driven problem solving: Track adoption metrics, identify why restaurants aren't growing, troubleshoot issues, and course-correct
- Revenue responsibility: Own targets within your territory; track your own pipeline and conversion rates
- Excel mastery: all the data related to your day-to-day work will be on the city and central trackers, so you must have advanced knowledge of Excel/Googlesheet/WSP
- Market research: Stay updated on restaurant trends, competitive landscape, and local market dynamics. Feedback from the field informs product direction
- 80 to 90 In-person meetings with restaurant partners a month
Qualifications
What We're Looking For
Experience & Background:
- 0-2 years in B2B sales, field sales, or business development (preferably in fmcg, food/beverage, or hotel industry)
- Track record of meeting or exceeding targets and managing your own pipeline
- Restaurant Business is a round-the-clock business; the role holder has to take ownership of the growth of the assigned portfolio of restaurant partner
- Comfort with data, especially Excel—you should be able to build pivot tables, use VLOOKUP, and create dashboards without help
- Post - Graduated preferably in marketing or sales
Additional Information
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.