Scheduler

💜 Be part of something genuinely special
At Home Instead, our values start at home. We believe in kindness, trust, and doing the right thing, for our clients, our Care Professionals, and each other.

Our award-winning service is built on these principles. It’s why we focus on meaningful relationships, match the same Care Professionals with the same clients, and ensure every visit feels personal, never rushed.

If you want to be part of a team where people truly come first, you’ll feel right at home here.

🌟 The role: where organisation meets purpose
As our Scheduler, you’ll be at the heart of everything we do. This isn’t just about filling gaps in a rota, it’s about creating thoughtful schedules that support continuity, build trust, and help people live independently in their own homes.

Your work will directly shape the quality of care we deliver every day.

🧩 What you’ll be doing
• Creating consistent, relationship-led schedules
• Matching the right Care Professionals with the right clients
• Responding to changes calmly and finding solutions quickly
• Collaborating with care and recruitment teams to meet demand
• Building strong relationships with clients and Care Professionals
• Supporting the on-call rota when required

Qualifications

🌱 What we’re looking for
We’re looking for someone who is:
• Experienced in scheduling or coordination (care experience is a bonus)
• Highly organised with strong attention to detail
• Calm under pressure and naturally solution-focused
• A confident communicator who enjoys working with people
• Comfortable using IT systems (Microsoft Office, Google Suite, CRM platforms)
• Qualified to NVQ Level 2 in Health & Social Care (Level 3 desirable)
• Flexible to support occasional evenings/weekends on-call

Additional Information

🤝 What it feels like to work with us
• Supported, valued, and listened to
• Part of a Supportive and collaborative team
• Able to see the real impact of your work every day
• Working in a culture that lives its values, not just talks about them

📞 Ready to join us?
Apply today or call Ashley on 01952 581112 for an informal chat.

Please note: All offers are subject to DBS checks and references. Applicants must have the right to work in the UK. We do not currently hold a sponsorship licence.