Posted 1 day ago
Security Officer Access Control Operations
AI Summary
Monitors and controls entry and exit points at residential communities, verifies visitor and vendor authorization, conducts patrols, and responds to security incidents while providing customer service to residents.
About this role
Overview
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Job Description
As a Security Officer Access Control Operations in Alamo, CA, you will serve and safeguard clients in a range of industries such as Residential, and more. As an Access Control Officer in a residential community, you will help create a welcoming, secure environment by monitoring entry points, verifying access, greeting residents and visitors, and responding to security-related concerns. You will use strong communication and customer service skills while supporting a caring culture built on teamwork, integrity, reliability, agility, and innovation at Allied Universal.
Position Type: Full Time
Pay Rate: $20.20 / Hour
Job Schedule:
DayTimeMon11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMFri11:00 PM - 07:00 AMSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AMWhat You'll Do:
- Provide customer service to residents, visitors, and vendors by carrying out access control procedures, site-specific policies, and when appropriate, emergency response activities.
- Monitor and control entry and exit at residential access points, verify visitor and vendor authorization, and document arrivals, departures, and access-related activity.
- Respond to incidents, resident concerns, access issues, and critical situations in a calm, problem-solving manner, escalating matters according to site procedures.
- Conduct regular and random patrols of residential common areas, entrances, parking areas, and perimeter locations to help deter unauthorized activity and identify security-related concerns.
- Maintain accurate reports and logs for access activity, incidents, patrol observations, and communications with site personnel and emergency responders.
Minimum Requirements:
- At least one year of security-related experience is required.
- Comfort using a computer or tablet is preferred.
- Customer service experience is preferred.
- A guard card or license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1690902Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.