Posted 6 months ago

Senior NetSuite Administrator / Business Systems Analyst (ERP & Integrations)

MontrealRemoteFull-time

AI Summary

A senior NetSuite Administrator / Business Systems Analyst manages, configures, and optimizes the NetSuite ERP, supports integrations and retail operations, and partners with cross-functional teams to translate requirements into system solutions.

About this role

We are seeking a highly skilled and proactive Senior NetSuite Administrator / Business Systems Analyst to manage and optimize our ERP ecosystem. Based in Montreal, this role is responsible for the administration, configuration, and continuous improvement of NetSuite ERP, while supporting critical integrations and business processes across the organization.

The role will focus on system configuration, reporting, workflow automation, and data integrity, ensuring NetSuite effectively supports operations across consumer goods,” big box” retail partners, and marketplace channels. The successful candidate will also manage and support integrations with key platforms including Workato (iPaaS), Orderful(EDI), Propel (PLM), and Akeneo (PIM) to ensure seamless data flow between systems.

This is a hands-on, cross-functional role that bridges technology and business operations. The ideal candidate will work closely with finance, supply chain, product, and operations teams to analyze business requirements, implement system improvements, and drive automation and operational efficiency.

Key Responsibilities :

NetSuite Administration & Optimization

Administer, configure, and maintain the NetSuite ERP platform, including roles,permissions, workflows, forms, and custom fields

Ensure system performance, stability, and data integrity across all NetSuite modules

Manage system updates, testing, documentation, and ongoing platformmprovements

Reporting & Data Insights

Design and maintain saved searches, dashboards, and custom reports to support finance, operations, and leadership teams

Improve data visibility and reporting capabilities to support operational and strategic decision-making

Ensure consistency and accuracy of data across integrated systems

Business Systems Analysis

Partner with stakeholders across finance, operations, supply chain, and product teams to gather and document business requirements

Analyze business processes and recommend system enhancements,automation, and workflow improvements

Translate operational needs into scalable NetSuite solutions

Integrations & Systems Management

Manage and support integrations between NetSuite and external platforms including is an asset:

Workato (integration automation / iPaaS)

Orderful (EDI platform for retail partners)

Propel (PLM system)

Akeneo (PIM system)

Charted (OCR) AP automation

Monitor system integrations, troubleshoot issues, and ensure reliable data synchronization between platforms

Retail & Consumer Goods Operations Support

Support ERP processes related to big box retailers, EDI transactions, and marketplace operations

Assist with order management, inventory management, fulfillment workflows, and supply chain operations

Ensure system alignment with retail partner requirements and operational workflows

Continuous Improvement & Governance

Identify opportunities to improve system efficiency, automate manual processes, and enhance operational workflows

Maintain system documentation, training materials, and best practices

Support internal teams with training, troubleshooting, and system adoption

Qualifications :

5+ years of experience as a NetSuite Administrator, ERP Analyst, or BusinessSystems Analyst

Strong expertise in NetSuite administration, including configuration, workflows, roles, permissions, forms, and custom fields

Advanced experience with NetSuite saved searches, dashboards, and reporting

Experience managing ERP integrations and middleware platforms such as Workato or similar iPaaS tools

Familiarity with EDI platforms and retail integrations, preferably Orderful

Experience supporting consumer goods, retail, supply chain, or distribution businesses

Strong analytical, troubleshooting, and problem-solving skills

Ability to gather and translate business requirements into system solutions

Excellent communication and stakeholder management skills

Proficiency with Microsoft Office Suite, particularly Excel for data analysis

Knowledge of marketplace integrations (Amazon, Walmart, Shopify, etc.)

Exposure to SuiteScript, SuiteAnalytics, or NetSuite custom development

Experience supporting big box retail partners and EDI transactions (PO, ASN, invoices)

Experience working in high-growth consumer goods or retail environments

Key Competencies :

1.NetSuite ERP Administration & Optimization

Expertise in NetSuite configuration, workflows, roles, permissions, saved searches, dashboards, and system performance optimization.

2. ERP Integrations & Systems Architecture

Ability to manage and support integrations between NetSuite and external platforms such as Workato, Orderful (EDI), Propel (PLM), and Akeneo (PIM).

3. Business Systems Analysis

Strong capability to gather requirements, analyze business processes, and translate operational needs into scalable ERP and system solutions.

4.Data Reporting & Analytics

Proficiency in building reports, dashboards, and data insights that support operational, financial, and strategic decision-making.

5. Cross-Functional Collaboration & Problem Solving

Ability to work with finance, operations, supply chain, and technical teams to resolve system issues, improve processes, and drive continuous improvement.