Posted 1 month ago

Senior Style Advisor / Supervisor

Milton KeynesOn-sitePart-time

AI Summary

Supports the Store Manager in running a Mint Velvet retail location, including opening/closing, stock control, visual merchandising, and delivering exceptional customer service and personal styling.

About this role

20 hours per week

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

Our Values:

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

Key Responsibilities

Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times
Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
Ensure exceptional standards of customer service, including in our Personal Styling offering
Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
Be proactive in driving your own personal development and continually improving your performance
Follow and adhere to all policies and procedures and run a sound and robust operation

Skills, Knowledge & Expertise

You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

Benefits

A competitive salary and great career prospects, 30 days holiday (including bank holidays), a discretionary quarterly bonus scheme, generous staff discount and clothing allowance, and the opportunity to develop your career in a fast paced and growing business.