Senior Systems Engineer

The effective and efficientoperating of ourcore ITbusinessservices is critical to our ongoing success. Therolewilldeliver services to the entire business,in particular working very closely with ourRevenue Operations, BusinessOperations, Security and Platformteams to ensurethat delivery istimelyand to a high standard.

TheSenior SystemsEngineerrolewillbe responsible forall aspects of our Internal ITandthecore productivity tools– from definition and design, through to implementation and ongoing operational management.This is a hands-on role requiringdeeptechnicalexpertiseand leadership,strong projectplanningand task / time management,a positive can do / get stuff done attitude,commercial awareness,and amazing customer service.

Whatyou’lldo…

• Designand manage all aspects of a Microsoft centric IT infrastructure environment– across Azure,Microsoft infrastructure/management tools, and end user productivity tools(primarily the MS 365 suite).

• Designand manage our identity and access management solutions, policies and controls, primarilyutilisingMicrosoft Entraand supporting solutions.

• Design andmanageour endpointlife cyclemanagementsolution(including MDM)coveringpolicy,procurement, provisioning,managementand decommissioning.

• Designandmanagephysical infrastructure such asinternet connectivity,localnetworking,physical access controls, AV /meetingrooms,and printing.

• Define and manage a services operation approach (based on ITIL) providing key processes and policies that manage risk appropriately, whilstmaintaininga focus on pragmatic delivery.

• Liaisewith our Security Team to ensure systems are delivered andmaintainedin line withLawVu’ssecurity policy and standards, ISO / SOC standards, MFA approach, and end point protection measures.

• Liaise with key stakeholders toensure solutions enable our Teams to work as effectively and efficiently as possible.

• Work across the Business asrequiredto help in the selection process of other business services solutions (i.e.HRIS, FMIS,etc), ensuring a cohesive business technologyenvironmentismaintained.

• Engage and lead external technical resource / vendors asrequiredtoassistin the delivery of IT business services asrequired.

• Ensure our solutions take advantage of heavy automation, AI and emerging technologies, andrepeatable processesto reduce manual effort / improveproductivity across business services.

• Provide leadership and guidance to junior members within the Team, includingdocumentation,helpand escalation of technical issues.

• Provide deskside and remote support for end users – level 1–3asrequired.

• Be friendly, customer focused,open minded, andwilling to jump in and help.

Whatyou’llneed…

• 8+years experiencein asimilarsystemsengineerrole leading an IT environment.

• Strong experiencedefining andsupportingaMicrosoft infrastructureenvironment–Entra, Intune,Sharepoint, Exchange, Teams, One Drive, 365, Azure, and Co-Pilot.

• Experience across other technologies,i.e.PowerShell, Jira, Slack, Google suite / infrastructure,otherAI / automation tools.

• Strongdemonstratedexperience with end pointmanagement.

• Microsoft certifications includingAdmin Associate (AZ-104),Endpoint Admin Associate (MD-102), MS 365 Admin (MS-102),