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Posted 4 days ago

Server - Cafe MacaronAccorhotel · Makati City

Server - Cafe Macaron

Makati CityOn-siteFull-time

AI Summary

Serves guests at Cafe Macaron by taking and delivering food and beverage orders, handling guest concerns, maintaining service standards and keeping the workstation clean. Also organizes outlet reservations.

About this role

Fairmont Makati is a sophisticated urban retreat in the heart of Manila’s financial and commercial district, offering 280 elegantly appointed rooms and suites designed for comfort and refinement.

Nestled within Makati’s dynamic cityscape, the hotel is housed in a stunning glass tower, seamlessly blending modern luxury with timeless elegance. Guests can enjoy skyline views, personalized service, exquisite dining, indulgent spa treatments, and world-class amenities—all curated for an unforgettable stay.

Conveniently located just 12 kilometers or approximately a 15-minute drive from Ninoy Aquino International Airport, Fairmont Makati is the perfect destination for business, leisure, and sophisticated experiences in the heart of the city.

  • Engages with daily operations of outlet services such as but not limited to effectively handling customer concerns, implements standards of service for guests, and maintaining cleanliness and condition of work areas.
  • Provides prompt, courteous, and efficient services by receiving beverage orders according to standards, taking orders, and ensuring that workstation is clean.
  • Organizes outlet reservations and provides prompt, courteous and efficient food and beverage service.
## Qualifications
  • Graduate of a degree in hospitality management or a related discipline is an asset.
  • Minimum of one (1) year experience in hospitality or customer service is an advantage.
  • Excellent communication and organizational skills that can handle a multitude of tasks while working cohesively as part of a team.
  • Knowledgeable in Microsoft Office applications and restaurant reservation software.

Skills

Customer ServiceFood And Beverage ServiceGuest Service StandardsHospitality OperationsMicrosoft OfficeOrder TakingRestaurant Reservation Software

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