Social Media & Community Coordinator (Contract)

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

Own ShopBack Korea's social media channels, with primary focus on Instagram and Threads, staying open to exploring other platforms

Plan and manage trend-based Reels and short-form content, publishing in line with brand tone and manner

Discover, recruit, and manage relationships with local influencers and creators

Support operational marketing initiatives, including KOL and KOC campaigns

Manage UGC content review, upload schedules, and community engagement

Write copy for content and paid channel assets, grounded in data-driven analysis of past performance

Review UGC content for accuracy, catching errors or missing copy elements

Conduct social listening and market research to track trends and audience sentiment

Act as the authentic voice of ShopBack Korea, engaging directly with our community

Must-have:

Bachelor's degree in marketing, communications, or a related field

At least 1 year of social media management experience (company or personal/brand accounts)

Strong track record managing and growing social media accounts

English proficiency for team communication

Demonstrated use of AI tools to improve workflow and efficiency (content editing, social listening, or copy optimization)

Nice-to-have:

Experience with trend-sensitive, consumer-focused brands (beauty, fashion, lifestyle)

Experience with KOL/influencer collaboration

A strong portfolio showing meaningful follower growth on managed accounts