Social Officer

Job Responsibilities:

1. Develop and lead implement the Community Engagement Plan to sustain stakeholder relationships.
2. Maintain frequent communication with surrounding communities to promote effective collaboration and strengthen trust.
3. Plan, Coordinate and facilitate public consultations and stakeholder engagement activities.
4. Manage the Port's Grievance Mechanism.
5. Record, investigate and monitor community concerns and grievances ensuring corrective actions and effective resolution.
6. Maintain and regularly update the stakeholder database to support strategic engagement, communication and reporting.
7. Coordinate communication with fishermen, NGOs, local authorities, community organizations and key interest groups.
8. Support the planning and implementation of community investment initiatives.
9. Monitor and report social performance indicators to assess stakeholders’ engagement effectiveness and community impact.
10. Prepare monthly social performance reports.
11. Assist with Environmental and Social Impact Assessments (ESIAs) as required.
12. Collaborate with HSE department to implementation and promote the Environmental Compliance Plan.
13. Any other duties that may be assigned to you from time to time.

Qualifications

• Bachelor’s Degree in Social Sciences, Community Development, Sociology, Environmental Management, Communications or a related discipline.
• Minimum three (3) years' experience in stakeholder engagement or community relations.
• Excellent communication and facilitation skills.

Key Competencies

• Stakeholder engagement
• Conflict resolution
• Communication
• Report writing
• Public relations
• Community facilitation
• Organization and planning

Closing date: Friday, August 7, 2026

INTERNAL/EXTERNAL