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MOO

Posted 3 months ago

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Software Engineer II (Forge - Post Purchase)

Cape Town, South AfricaOn-siteFull-time

AI Summary

Software Engineer helps build and maintain the backend systems for MOO's post-purchase journey, focusing on reliability, observability, and scalability of the internal manufacturing platform.

About this role

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and now in Cape Town South Africa!

The Forge team is focused on enabling branded product launches through our expanding network of vendors while improving our in-house internal manufacturing system. Our mission is simple: to power product launches that grow revenue for MOO by enabling our manufacturing team to produce high-quality products quickly and efficiently.
We operate as an agile team, working closely with internal stakeholders to orchestrate the post-purchase journey from the moment a customer checks out, to the moment their custom-branded product arrives at their door. Our platform plays a crucial role in ensuring that every new product launch is scalable, efficient, and beautifully delivered.

The Role

  • You’ll be joining an established platform team that sits at the heart of MOO’s post-purchase journey making sure every customer order is smoothly handed off to the right production partner and fulfilled without a hitch.
  • As a Software Engineer, you'll work closely with a small team to improve the resilience, observability, and scalability of our systems. From refining service architecture to setting up robust monitoring and alerting, you’ll play a hands-on role in keeping our internal manufacturing system healthy and evolving.
  • This is a great opportunity for someone who enjoys building reliable software, likes digging into systems, and wants to grow in a supportive environment. You’ll learn from experienced engineers, contribute to essential platform features, and take ownership of technical areas over time

    • Responsibilities

  • Build, test, and deploy backend services as part of a collaborative, cross-functional team, using Java, Terraform, and AWS.
  • Contribute to the reliability and scalability of our systems by improving monitoring, alerting, and incident response processes
  • Write clean, maintainable, and well-tested code that supports core fulfilment workflows- Work closely with senior engineers through pair programming, code reviews, and collaborative problem-solving
  • Take part in design discussions and contribute to architectural decisions that help us scale
  • Collaborate with engineers and stakeholders across teams to support new product launches and vendor integrations
  • Continuously improve how we work — from refining CI/CD pipelines to strengthening observability and developer experience

    • About You

  • Java (21)- Terraform
  • AWS suite
  • Spring boot
  • Serverless, Event driven architecture
  • Manufacturing/shipping or eCommerce background
  • You care about great user experience, improving internal tooling, and want to collaborate with other engineers and stakeholders to achieve this.
  • You’re self-motivated and a team player- doing your best work when collaborating with others.
  • You have some experience of working in an agile environment, and are willing to learn and evolve your skillset.
  • Above all, a team player
  • Understanding of the importance of code quality and testing
  • Challenges themselves and others to imagine and implement improvements collaboratively
  • Promote transparency and collaboration with your tech peers and stakeholders
  • Has a keen eye for detail
  • Cares about providing a great user experience

    • Nice To Have

  • Experience with MES systems like Tulip etc
  • A keen interest in operational processes, particularly in manufacturing, shipping, fulfilment or supply chain.

    • Skills

    AlertingAWSCI/CDCode ReviewsCross-Functional CollaborationDesign DiscussionsEvent-driven ArchitectureIncident ResponseJavaMemoizationMicroservicesMonitoringPair ProgrammingREST APIServerlessSpring BootTerraformTesting

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