Software Engineer (Technical Support - MA)

• Take full ownership of existing systems, analyzing and resolving bugs or performance issues during the maintenance phase.
• Bridge the gap between technical complexity and client understanding, maintaining strong professional relationships.
• Independently manage and prioritize support tickets based on urgency and impact without constant supervision.
• Dive deep into codebases to identify underlying issues and implement sustainable long-term fixes.
• Maintain and update technical documentation to streamline team troubleshooting and efficiency.

Requirements

• Strong expertise in NextJS and ** NestJS **.
• At least 1 year in Software Development or Technical Support roles.
• Professional communication with high empathy and excellent interpersonal skills.
• Highly self-managed, able to multitask and deliver under pressure.

Benefits

• **Work from Home &****Flexible Working Hours **.

• Choose Your Gear: Mac or Windows – you pick!

• Comprehensive Benefits

• Choose Your Gear: Work on the setup you prefer—** Mac or Windows **, you pick!

• Grab Credits

• Free language courses, certificate fee coverage, and job-related training.

• 10+ days of annual leave.