At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.
Position Description
The TN-4 Family Recruitment Specialist is a full-time exempt position on Tennessee’s regional team. This role is responsible for supporting and launching our newest campus in Rutherford County by leading new family recruitment efforts, supporting school teams with new family enrollment, and creating a welcoming and seamless transition for families to our schools.
This position will execute recruitment strategies, including canvassing, community organizing, and directly engaging with families. Family recruiters must execute their responsibilities with passion, professionalism and a high degree of customer service. This position requires flexibility of schedule, including willingness to occasionally work weekend and evening hours as events demand.
Essential Functions
Family Recruitment (65%)
Canvass within recruitment areas specified by the recruitment plan you are helping to execute; includes but is not limited to knocking on doors, making contact with local community groups and businesses, and handing out pamphlets to prospective families at events/high traffic locations
Make phone calls to new and prospective families
Track recruitment work in target area to ensure all potential families are contacted
Plan and market informational events for prospective families
Support new and existing schools in enrollment
Provide feedback to inform continued refinement of recruitment plans
Analyze recruitment trends and data to create metric-driven strategy around new family engagement that meets recruitment and enrollment goal
Engage external stakeholders with a focus on building new partnerships that will support the work of communicating educational options to families in the communities we serve
Foster relationships and develop champions with community based organizations, faith leaders, elected officials, civic and community leaders that lead to positive engagement of the community and neighborhoods where Rocketship has and will have a presence
Maintain, organize, and manage recruitment communications with interested families and applicants, including email, voicemail, Rocketship’s website, and social media
Coordinate student application data entry and support of central efforts to ensure lottery system
Family, School, & Community Engagement (30%)
Partner with founding principal to provide planning, training, and direct allocation of staff time/resources around family engagement and enrollment
Support school leadership in developing plans for ongoing family engagement and events for building school community
Cultivate external relationships with other community-based schools and nonprofits
Work with community partners to identify family and whole child support resources
Manage early family engagement with founding families to facilitate school-based decisions
Regional Team Engagement (5%)
Represent Rutherford County in regional discussions and projects
Provide input to inform enrollment modeling decisions
Work with regional team to foster community among faculty and staff members across the region
Collaborate with regional Family Recruitment team members across the Rocketship network to share best practices, develop strategy, and further Rocketship’s mission to close the achievement gap
Qualifications
Required
A passion for Rocketship’s mission to eliminate the achievement gap and a belief that all families deserve high quality educational options
Excellent interpersonal communication and customer service skills
Genuine enjoyment of “on the ground” work, combining people and project management with direct execution of detailed processes.
Skilled at building strong working relationships with people in both senior- and junior-level roles
Experience managing through influence and driving results from multiple stakeholders without direct oversight
Experience designing and conducting outreach and/or recruitment campaigns
Absolute professionalism and customer service under all circumstances; ability to maintain strict confidentiality where required and discretion when involved in sensitive conversations
High tolerance for ambiguity, changing work priorities and deadlines
Demonstrated ability to be detail-oriented, organized, and resourceful
Preferred
B.A. or B.S. Degree preferred
Fluency in Spanish is strongly preferred
