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Posted 1 month ago

Store ManagerSilvie's

Store Manager

Anna Regina, Region 2, GuyanaOn-siteFull-time

AI Summary

Manages a retail store, leading sales and marketing teams to drive performance, set targets, and grow market presence through customer relationship management and strategic planning.

About this role

Job Description
We are looking for a Store Manager to drive sales performance, develop and motivate the sales team, and strategically grow our market presence through effective leadership, strong customer relationship management, and the implementation of targeted sales strategies.

Key Duties & Responsibilities

Sales Leadership

· Develop and implement comprehensive sales strategies aligned with company objectives

· Set and manage sales targets for individual team members and the entire sales department

· Coach, mentor, and train sales representatives to improve performance

· Conduct regular performance reviews and provide constructive feedback

· Identify and recruit top sales talent

Sales Performance

· Achieve monthly, quarterly, and annual sales targets

· Analyze sales data and market trends to optimize sales strategies

· Prepare detailed sales reports and forecasts

· Manage sales pipeline and ensure accurate sales tracking

· Develop and maintain relationships with key clients and potential customers

Customer Relationship Management

· Oversee complex sales negotiations

· Resolve customer escalations and ensure high levels of customer satisfaction

· Represent the company at industry conferences and networking events

· Develop and maintain strategic partnerships

Business Development

· Identify new market opportunities

· Expand customer base through targeted prospecting

· Develop and implement cross-selling and upselling strategies

· Collaborate with marketing to create effective promotional campaigns

Marketing Leadership

· Develop and implement strategic marketing plans to increase brand visibility and sales.

· Oversee digital and traditional marketing campaigns, ensuring maximum reach and

engagement.

· Train, mentor, and guide the marketing team to improve campaign execution and creativity.

· Analyze market trends, customer behavior, and competitor strategies to refine marketing

efforts.

· Track and evaluate campaign performance, using data-driven insights to optimize results.

Desired Qualifications, Experience & Skills

• Proven track record of sales team leadership

• Strong understanding of sales techniques and customer relationship management

• Excellent communication and interpersonal skills

• Proficiency in CRM software and sales analytics tools

Working Hours:
🕒 Monday–Friday: 7:45 AM – 4:30 PM
🕒 Saturday: 8:00 AM – 12:30 PM

Compensation: To be discussed in the interview.

Skills

Business DevelopmentCRM SoftwareCustomer Relationship ManagementDigital MarketingMarketing Campaign ManagementPerformance ReviewsSales AnalyticsSales ForecastingSales Pipeline ManagementTraditional Marketing

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