Posted 3 months ago
Support Analyst-Linux & Windows Server
AI Summary
A Support Analyst provides Linux and Windows Server support, handling application and system administration, incident resolution, automation, and infrastructure support for production and pre-production environments.
About this role
Support Analyst-Linux & Windows Server
With more than 800 consultants working on six continents, Verinon offers tailored solutions to clients. We are specialists in systems-integration around document and content management, collaboration, business intelligence, data warehousing, conversions and interfaces/adapters coupled with a select pool of custom development areas to clients around the globe. We offer a mix of products as well as services around these products which are within our stated areas of specialty.
Our relationship with our clients varies anywhere from one specialist in a form of staff augmentation to full project rollouts for clients where we are developing and deploying across multiple continents. We focus on quality but are aggressive in our costs and timelines by bringing in a mix of delivery options ranging from on-site, off-site, off-shore as well as a mix of hybrid approaches. Our off-shore development teams have earned both an ISO-9001 certification and have been rated CMMi Level 3 capable. Our team is committed to progress where we are well down the path of our CMMi Level 5 validation which we on schedule to earn within the next twelve months.
We have been recognized as one of the fastest growing companies with a recognition that included inclusion into the 2007 group that qualified for the INC 500. Our approach is unique where we recruit both locally and globally for the best resources. Our specialists have origins from each of the habited continents. We embrace and practice diversity not for compliance but out of mere necessity of business.
Experience:6-10 Years
Skills:
• Operating System – RedHat Linux and Windows Server
• Scripting – Shell, Perl, Python, Ruby
• Oracle – Working knowledge of SQL, troubleshooting, tuning and replication(Mviews, GoldenGate)
• Automation – Hudson, Jenkins, Go, Puppet
• Web Services Admin – Apache, Tomcat, Jboss, Websphere
• Virtualization – Citrix, VMware
Technical Skills preferred
• webMethods (SAG BPM) - Administration capabilities
• IBM MQ
• Java development
• Jira & Remedy experience
• MIS Reporting
Key Responsibilities
• Application and System Level Administration and Support
• Automate existing manual and inefficient processes and technologies
• Trouble shooting escalated production incident tickets
• 2nd Level Support & Incident resolution/ co-ordination with the Dev Teams
• Engagement / Interface to Central IT services
• Technical Infrastructure Support for – Pre-Production and Production Environments
Location: LYL,Petaling Jaya
Qualifications
Bachelor of science in computer science, Information technology or any related disciplines
Skills
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