Surgery Scheduler (Dermatology) | Wilmington, NC

Overview

At Anne Arundel Dermatology we give exceptional care - to our patients and to eachother.

Patient First | Caring | Accountability | Trust | One Team | Growth

Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 250+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Why join Anne Arundel Dermatology?

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands on training and long-term career growth opportunities from within.

Responsibilities

Job Summary: Surgery Scheduler requires the utilization of clinical knowledge to schedule appropriate procedures/surgeries per the provider’s templates. The Surgical Scheduler must schedule office-based and out-patient based procedures consistent with the patient’s diagnosis and procedure request.

Duties/Responsibilities:

• Corresponding via email to both internal and external providers/practices in order to appropriately gather all the required information to schedule a patient.
• Schedules office and out-patient based medical procedures for patients with appropriate provider and time/location slot, utilizing appropriate scheduling templates.
• Enter notes/special instructions needed for scheduling in the electronic medical record.
• Completes accurate documentation for patients for scheduled procedures and surgeries.
• Provides accurate, detailed information to patients regarding appointment preparations, time of patient's scheduled arrival, and any other directional information needed: takes appropriate action in responding to questions from patients.
• Confirm the patient’s insurance provider and work cohesively with internal staff to obtain prior authorizations/referrals and paperwork needed for the appointment.
• Assists other members of the department as needed.
• Other duties assigned as deemed necessary by management.

Qualifications

Education and Experience:

• Minimum of a High School Diploma and 1-3 years of experience in healthcare scheduling or equivalent combination of education and experience.
• Familiarity with EMR systems.

Required Skills/Abilities:

• Must demonstrate consistent professional conduct and meticulous attention to detail.
• Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
• Critical thinking skills and a positive attitude are essential.