Swedish Customer Support Representative for Zalando
GreeceRemoteFull-time
AI Summary
A Swedish Customer Support Representative at Zalando handles chat and phone support, answering customer questions and troubleshooting issues.
About this role
Are you fluent Swedish speaker with a passion for fashion?
Are you willing to work as a Swedish Customer Support Representative for Zalando, a leading European online retailer of shoes, clothes and beauty products, which connects customers and brands in 25 countries?
What you will do:
- Communicating through chat & phone with customers
- Answering how-to questions
- Troubleshooting customers' issues
- Create amazing experience that customers value
Requirements
The role of a Swedish Customer Support Representative requires:
- Native level of Swedish
- Advanced level of English
- Great communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- EU Passport holder
Benefits
What you'll gain:
- Monthly salary 1300€
- Monthly Performance Bonus
- 14 salaries per year
- Complete relocation support (flight ticket to Greece, 2-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
- Full-time job (5 working days per week, 8-hour shifts)
- The best commissions in the market
- The possibility of learning with the best team
- Excellent career opportunity in a multinational industry leader
Skills
ChatComputerEnglishEU PassportPhoneSwedish
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.