Team Head

• Responsible for leading a team within a specific market.
  

Main Duties

Financials

• Supports Market Head in developing the team’s business plan and responsible for the overall marketing activities of the team

• Execute team’s business plan and financial targets

• Creates networking synergies with other business units of OCBC
  

Clients

• Support RMs in dealing with business opportunities and issues

• Actively involved in business development and prospecting new business and new client relationships.
  

Advisory Solution

• Effectively leverages on the firm’s products and product teams to meet the investment needs of the clients.

• Ensure that RMs practice the BOS Advisory standards
  

Talent Management

• Responsible for mentoring RMs to enhance their performance, building up their overall effectiveness through coaching, training, etc.

• Encourage teamwork and collaboration among RMs within market/ team and with other Team Heads

• Attract, retain and develop the best talents with strong entrepreneurial spirit and robust risk management knowledge
  

Compliance, Process, Risk Management

• Lead by example

• Take accountability for individual and team’s actions and consequences in relation to compliance, process and risk management

• Ensure all team members adhere to relevant policies, procedures and guidelines by taking an active supervisory role on a day to day basis

• Takes proactive steps to manage credit and reputational risks in the course of relationship management

• Set the tone from the top and create a positive risk awareness culture and attitude by reinforcing the right risk and compliance culture

• Lead the team to proactively manage AML, regulatory, reputational and credit risk as first line of defense

• Ensure all team members attend and learn through relevant training sessions, whether mandatory or non-mandatory

• Ensure all team members adhere to the various requirements which forms the Management Control Oversight Rating (MCOR) framework including but not limited to Audit Score, DCs, Reg Breaches, ORIs, ECM, Clean Desk and Endpoint

• Adhere to various requirements which form the metrics for the Risk Moderator and MCOR framework

• Exercise additional supervisory oversight on RM activity including:

  • Provide guidance and support to RMs on understanding and applying various regulatory AML and risk policies, procedures and controls as first line of defence

  • Review analysis of revenue figures, taking actions where required

  • Credit incidents within the team – number of margin calls, close outs, and the time taken to close these issues

  • Ensure team members provide timely responses and close off regulatory, AML, risk and control related actions on a timely basis