Posted 3 months ago
Technical Support
GuadalajaraOn-siteFull-time
AI Summary
Provides helpdesk support to users in the USA as part of a offshore IT and software development outsourcing operation.
About this role
Technical Support
Leading Offshore IT & Software Development Outsourcing Company.
Requirements:
- High School graduated (required)
- Advanced english skills
Experiencie:
- 1 year of experience as Service Desk, Helpdesk and/or troubleshooting to software and hardware.
- Experience with tools like Teamviewer.
Functions:
- Gives helpdesk support to users on USA.
Job location:
- Downtown area in Guadalajara.
- To work part-time from 7:30 a.m. to 12:30 pm on weekdays and from 7:30 am to 4:00 pm on weekends, with 2 days off.
Qualifications
Proactive
Learnability
Teamwork
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
HardwareHelpdeskService DeskSoftwareTeamViewerTroubleshooting
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.