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Telecommunications Systems Engineer SME

United StatesRemoteFull-time

AI Summary

Designs, integrates, and delivers reliable Unified Communications solutions for a federal customer, serving as a subject matter expert in Avaya systems and OSSI-based automation.

About this role

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Telecommunications Systems Engineer SME based in United States.

As a Telecommunications Systems Engineer SME, you will play a critical role in designing, integrating, and delivering reliable Unified Communications solutions for a major federal customer. You will tackle highly complex engineering challenges across enterprise telecommunications platforms and infrastructure. The role combines advanced systems engineering with hands-on configuration, development, automation, testing, and maintenance. You will serve as a recognized subject matter expert in Avaya systems, with a strong focus on OSSI-based automation and scripting frameworks. Working in a remote, part-time environment, you will provide technical leadership, guidance, documentation, and specialized training. This is an opportunity to apply deep telecommunications expertise to mission-critical technology while contributing to complex systems throughout their full lifecycle.

Accountabilities:

  • Develop advanced technical solutions to highly complex systems engineering challenges across telecommunications and enterprise platforms, including Avaya, Juniper, Cisco, Zoom, and Microsoft technologies.
  • Lead advanced systems design, development, and integration activities throughout the full systems lifecycle, with a strong focus on Avaya Aura.
  • Design, install, configure, test, and maintain operating systems, application software, system management tools, and complex infrastructure environments.
  • Serve as a subject matter expert for Avaya systems, including Avaya Aura, and provide specialized expertise in OSSI-based automation tools.
  • Develop OSSI scripting frameworks and work with Avaya Aura System Manager database schemas and OSSI interfaces.
  • Apply advanced engineering principles to complex systems development and design, including logic design, I/O design, model formulation, computer architecture analysis, and digital systems engineering.
  • Prepare and maintain technical documentation, processes, and procedures related to engineering projects.
  • Provide specialized system and equipment training, technical guidance, and engineering support to relevant teams and stakeholders.
  • Contribute to telecommunications service delivery and configuration management activities across complex enterprise environments.
  • Support cloud deployment initiatives and apply automation and scripting capabilities to improve operational efficiency and system reliability.
  • Requirements

    • Bachelor's degree in Science or a related technical discipline required.
    • 15+ years of related professional experience.
    • Extensive experience as an Avaya subject matter expert, with strong knowledge of Avaya Aura.
    • Strong OSSI expertise, including experience creating OSSI scripting frameworks and working with Avaya Aura System Manager database schemas and OSSI interfaces.
    • Demonstrated expertise in telecommunications service delivery and complex enterprise infrastructure environments.
    • Strong knowledge of configuration management, systems design, development, integration, installation, configuration, testing, and maintenance.
    • Experience with cloud deployments and enterprise IT infrastructure.
    • Development-level proficiency with Python for scripting and automation.
    • Ability to solve highly complex engineering problems and provide advanced technical guidance.
    • Strong documentation, communication, collaboration, and technical leadership skills.
    • Ability to provide specialized training and effectively communicate complex technical concepts.
    • Must be able to meet agency-specific suitability requirements for the Federal Aviation Administration.
    • U.S. citizenship is not required.
    • No security clearance is required or expected for this position.
    • Benefits

      • Fully remote work arrangement with any U.S. location eligible.
      • Part-time schedule of approximately 20 hours per week.
      • Less than 10% travel required.
      • Hourly compensation range of approximately $71.86 per hour, with the source posting indicating that compensation may vary based on experience, geographic location, and contractual requirements.
      • Medical plan options, including plans with Health Savings Accounts.
      • Dental and vision insurance options.
      • 401(k) plan with employer matching and pre-tax and post-tax contribution options.
      • Paid time off, including vacation, sick, and personal leave.
      • Paid holidays, with the source posting indicating 10 paid holidays per year.
      • Paid parental, military, bereavement, and jury duty leave.
      • Paid Family Leave program offering up to 160 hours in a rolling 12-month period for eligible employees.
      • Short- and long-term disability benefits.
      • Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance offerings.
      • Flexible work arrangements designed to support work-life balance.
      • Career development resources, internal mobility support, and opportunities to identify learning and career-growth paths.
      • Wellness and comprehensive rewards programs.

Skills

AutomationAvaya AuraAvaya Aura System ManagerCiscoCloud DeploymentConfiguration ManagementIntegrationJuniperMicrosoft TeamsOSSI ScriptingPythonSystems DesignTestingZoom

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