Telemarketing

Telemarketing

Retail Information Systems (RIS) provides cost-effective, highly configurable and scalable Point of Sale and Inventory Control software solutions. RIS Systems has been providing solutions for retailers for 22 years and currently supports over 800 customers comprising over 3,000 stores. RIS’ flagship product, Retail Pro, is one of the leading point of sale and inventory control systems on the market today for small to mid-sized retailers, scaling up to large chain stores. RIS provides a complete end-to-end solution for retail businesses, with product offerings including mobile POS, integrated e-commerce, multi-channel marketing solutions, in-store analytics for traffic counting and conversions, loss prevention, web based reporting and tools for vendor catalog and purchase order integration. In addition, RIS provides experienced in-house customization services.

• Prospect via phone for new customers (business or individuals) on a daily basis from various lead sources; be willing to contact potential customers multiple times before ruling out a sale
• Deliver prepared sales scripts to persuade potential customers to purchase our product
• Respond to questions thoroughly and proactively
• Identify and overcome objections
• Take the customer through the sales process
• Obtain customer information
• Obtain possible customer leads
• Maintain customer/potential customer databases
• Follow up on all contacts at the guest’s convenience, which may, at times, be after hours or on weekends

Qualifications

• Associate's degree in sales, marketing or other related field
• 1-2 years of experience in outbound sales environment
• Be a PHONE WARRIOR - willingness and ability to spend 80%-90% of the workday on the phone
• Must be a MASTER of organizational skills and detail; must meticulously track details of all calls and follow-ups
• Must excel with time management and prioritization; ability to juggle return calls quickly and efficiently in order to not miss a potential sale
• Must possess excellent communication, presentation, planning, relationship building and sales/marketing skills – all steps of the sales process from cold call to close
• Must be sales- and marketing-minded with ability intrigue potential customers to return calls and follow-up
• Must exhibit patience and understanding with all individuals
• Must have superior verbal communication skills – a pleasant telephone voice and ability to use proper grammar/language skills and enunciation; must be able to establish rapport with customers and potential guests of all levels
• Experience with Microsoft – Word, Excel, Outlook
• Experience with a CRM system (Microsoft CRM, Salesforce, etc…)
• Ability to multi-task, i.e. manage multiple priorities with similar deadlines
• Ability to work with a sense of urgency and efficiency
• Ability to work in fast-paced, quickly-changing environment
• Must be willing to accept changes of direction in work and priorities with a positive attitude

Additional Information

All your information will be kept confidential according to EEO guidelines.

Please submit a cover letter and compensation requirements.

This position is onsite only, non-telecommute. We do offer medical benefits and time off.