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Posted 23 days ago

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Virtual Assistant - Tutoring Operations Coordinator

PhilippinesRemote

AI Summary

Part-time Virtual Assistant supporting tutoring operations by coordinating tutor-student scheduling, managing calendars, handling session renewals and basic invoicing, documenting SOPs, and facilitating communication across platforms.

About this role

Position Overview:
Tutor Jackets is seeking a proactive, detail-oriented Virtual Assistant to support internal operations and tutor-student coordination. The ideal candidate will handle administrative workflows, help with project tracking, and facilitate communication across platforms. The role is part-time, with potential to expand based on performance and business growth.

Key Responsibilities:

  • Coordinate tutor-student scheduling, including cancellations, rescheduling, and finding substitutes
  • Support calendar management and set up accounts or systems as needed
  • Handle monthly session renewals and prepare basic invoices
  • Document internal SOPs and assist with ongoing project management
  • Maintain and organize tutor availability and student data
  • Participate in client communication via group chats (currently Google Voice; may transition to OpenPhone)
  • Track tasks and deadlines across tutoring programs

    • Must-Have Qualifications:

  • 2+ years of experience in virtual assistance, customer support, or academic coordination
  • Strong written communication skills in English
  • Experience with calendar tools (e.g., Google Calendar) and productivity platforms (e.g., Google Workspace, Notion, or similar)
  • Ability to manage multiple tasks with attention to detail
  • Reliable internet connection and quiet work environment
  • Proactive, solution-oriented mindset with strong time management

    • Software Tools:

  • Google Workspace (Docs, Sheets, Calendar)
  • Google Voice (may transition to OpenPhone)
  • CRM or task/project management tools (Notion, Trello, or similar)
  • Optional: Experience with invoicing tools or basic accounting systems

    • Work Schedule & Timezone:

  • Part-Time: 20 hours/week
  • Preferred Hours: Monday–Friday, 4 PM – 8 PM EST, occasional Saturdays
  • Flexibility and potential overtime during high-volume periods (to be pre-approved)

    • Skills

    Calendar ManagementCRMData OrganizationGoogle CalendarGoogle VoiceGoogle WorkspaceInvoicingNotionOpenPhoneProject ManagementSOP DocumentationTask ManagementTrello

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