Posted 3 months ago
Wholesale Account Manager
AI Summary
The Wholesale Account Manager supports Ripple Networks’ wholesale business by onboarding and managing wholesale customers, qualifying and converting communication service providers, providing training and signup assistance, and tracking customer projects to drive growth.
About this role
Wholesale Account Manager
There's Fast Then There's Ripple Networks. We are Australian-operated and your local internet service provider. We want to offer fast and reliable communication services to the masses Australia-wide using technology that is innovated and cutting edge. We are investing to become Australia's next largest telco and our company needs a strong team to achieve this goal and we want to invest in that team.
Our wholesale business is our backbone and one of our core business offerings. Supporting our wholesalers and their customers is a full-time role and requires a team of talented individuals to not only manage but also grow our wholesale customer's businesses. A Ripple Networks wholesale account manager's daily tasks include
- Provide training to existing also customers on how to order services as well as qualify locations and use our partner portal tools.
- Locating and discovering businesses that provide Communications services.
- Converting and/or providing assistance with the signup process of Communication service providers.
- Tracking and managing existing wholesale customers.
- Providing assistance with wholesale customers' projects and strategically placing their needs within the Ripple Networks team.
Additional Information
What do we offer to employees?
- Discounted internet, because we don't own all the technology we don't have the ability to give it away but it will help with your living costs.
- Flexible working arrangement, let us know what you need and we will help. Our customers and employees are our number 1 priority and if everyone is happy then we will succeed.
- Training, industry and tertiary training across all areas of our business. Want a CISCO Cert or a Business Administration Course, we will get you going.
Also, we have a hard-working coffee machine and a casual dress code.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.