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ShopBack

Posted 15 months ago

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Associate Director, Business Development (Enterprise Accounts)

Hong KongOn-siteFull-time

AI Summary

Develop and manage enterprise accounts for ShopBack, identifying leads, engaging decision makers, and closing deals to drive merchant growth across APAC and beyond.

About this role

Our Journey

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

Your Adventure Ahead

  • Identify Enterprise-level leads, contact decision makers and close the sale
  • Acquire and retain merchant partners, and ensure revenue growth quarter to quarter
  • Conduct business reviews with merchants and build strong relationships with merchants
  • Set merchant partners up for success with thorough understanding of our merchant's needs and expectations
  • Work closely with product and online integration team and close feature gaps against merchants’ needs
  • Collaborate closely with internal stakeholders (such as marketing team) to drive growth for merchants and ShopBack

    • Essentials to Succeed

  • Minimum 5 years of Business Development / Account management experience in the tech/payments space
  • Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
  • Good negotiator and proven sales track record, with ability to navigate complex sales cycles with large enterprise clients;
  • A problem-solver who’s not discouraged by failure or mistakes
  • Strong interpersonal and communication skills
  • Good analytical skills
  • A self-starter and motivated individual with can’t-is-not-an-option attitude;
  • Ability to multitask under pressure while maintaining high level of accuracy of the work
  • Self-motivated and driven to help build a successful business in a startup environment
  • Passionate to be part of an exciting new team that wants to make a meaningful impact in the region
  • Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.

    • Skills

    Account ManagementB2B Merchant PartnershipsBusiness ReviewsCRM UsageCross-Functional CollaborationData AnalysisEnterprise SalesGenerative AI Tools (e.g., ChatGPT, Cursor) Usage To Improve WorkflowsNegotiationPayments Industry KnowledgeProduct Integration LiaisonSales Cycle Management

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