Associate/Sr. Associate - Voice-Mumbai

Associate/Sr. Associate - Voice-Mumbai

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

• Candidate should have experience into AML, KYC, Transaction Monitoring, CDD & EDD, Fraud, Disputes, Insurance, Underwriting, Secondary Research, Financial Research,  PPT, Banking Knowledge, Mortgage, Loan Processing, Trade Finance, Payments, Editorial Services, Market Research.
• Perform all duties within team and personal targets.
• Meet or exceed performance targets, including quality assurance scores, customer satisfaction ratings, and response times.
• Monitor and action assigned queue.
• Perform all duties within team and personal targets.
• Candidate should be able to work under pressure.
• Must be comfortable with 24*7 work environment especially night shifts.

Qualifications

Graduate and Under Graduate

Additional Information

Nigh Shifts/Rotational Shifts