Posted 6 days ago
FCL Export Coordinator
KlangOn-siteFull-time
AI Summary
Coordinates FCL export operations by liaising with carriers, warehouses, and transporters, monitoring shipments, preparing bookings, and ensuring shipping documents and SOPs are followed.
About this role
The main function of this role is to assist customer in day-to-day, liaise with carrier, transporter, warehouse operator, fumigation, and ad-hoc task. Monitoring customer support, quotation and maintaining the volume and trade lane and ensure all procedures and time frames to be followed as per agreed SOPs and workflows & must be always adhered to.
Key Responsibilities
- Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival
- Responsible for bookings preparation for customer cargoes.
- Booking arrangement and follow up container status with carriers of containers.
- Dealing with warehouse over container status (change of vessels/departure date etc).
- Preparation of railing instructions and liaising with warehouse/truckers
- Follow up with shippers of any discrepancy in M3 or packages.
- Ensure all necessary shipping documents are in place within the given time frame
Skills, Knowledge & Expertise
Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Logistic/Transportation or equivalent.
Benefits
- Career growth and development opportunities
- Medical insurance
- Yearly performance-based incentive bonus
- Annual dinner, company trip, team-building activities, and festive celebrations
- Parking claim, dental allowance, and annual health check
Skills
Cargo MonitoringCarrier LiaisonContainer BookingFumigation CoordinationM3 And Package Discrepancy Follow-upQuotation HandlingRail InstructionsShipping DocumentationSOP AdherenceTrade Lane ManagementVessel Change ManagementWarehouse Coordination
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