Field Collection (Palembang)
AI Summary
A field collection officer visits Tunaiku customers in arrears to negotiate settlements, investigate delinquent accounts, and coordinate with internal and external units to hit targets.
About this role
Requirements
Minimum Education, High SchoolHave a Motorcycle, SIM C and Active STNKFamiliar with the area around Domicilie/LocationHave experience to make visits to customers regarding installmentsHave a good communication and negotiation skill
Job Description
Conducting visits for collection to Tunaiku customers who are in arrears in their respective buckets.Conducting investigations and searches for Tunaiku customers who are in arrears.Negotiating the settlement of Tunaiku arrears.Minimize all kinds of risks that arise as a result of the billing process.Responsible for achieving the set targets.Coordinate with related units both internally and externally in carrying out strategies and achieving targets.Skills
Account ResearchArrears ManagementCommunication SkillsCustomer NegotiationDebt CollectionRisk MinimizationTarget-drivenVisit Planning
