Posted 5 months ago
Freelance Customer Support (Dutch/Polish & English / Remote / Europe Time)
RemoteRemotePart-time
AI Summary
A part-time customer care agent handles customer inquiries via chat, email, and calls, resolving issues and improving satisfaction.
About this role
Your mission
We are looking for a part-time customer care agent who will handle customer inquiries, resolve issues, and enhance overall customer satisfaction through effective communication.
Your profile
Your responsibilities include managing customer interactions via chat, email, and inbound/outbound calls.
This role will initially be part-time, with the possibility of transitioning to a full-time position in the future, subject to availability and operational requirements.
Requirements
- Fluent in Dutch/Polish and English, additional will be added advantage.
- At least 1 year of relevant customer care experience
- Available to work according to approximate Europe time zone: 9:00 AM - 6:00 PM (Monday to Friday)
- Three hours per day
Why us?
- We are an international, dynamic, and multicultural company
- You have the ability to fully work remote
Skills
ChatCustomer CareEmailInbound CallsOutbound Calls
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.