French Speaking Customer Support Specialist for Miami, Florida
AI Summary
Provides front-line customer support for an AI sports camera platform, resolving tickets via email, phone, and chat, and escalating complex issues to the second line team.
About this role
Veo is an AI-powered sports camera and analysis ecosystem built for one job: turning what happens on a pitch into proof. Capture, viewing, data and analytics, sharing- all in one system, all pointed at the same thing.
That's bigger than football. Every player, on every pitch, gets access to the kind of proof only the top academies used to keep for themselves. It's the future we're building.
Every youth match still has a moment nobody saw. A run that won the game, underneath everyone's radar. A kid written off before anyone actually checked. We exist to close that gap, one match at a time.
One camera on any pitch feeds an AI that tracks every player and the ball for the whole game, turning what happened into evidence instead of somebody's opinion.
That's the actual job here. Not shipping features. Building the system that gives proof to someone who used to rely on a hunch.
If you've ever watched a match and wondered who else saw what you saw, you already know why this matters.
We're looking for people who want to build that future with us.
Responsibilities
Preferred qualifications
Skills
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