Posted 7 months ago

Inbound Customer Care - Casselberry

CasselberryOn-siteFull-time

AI Summary

Handles inbound customer calls and scheduling requests for a pest and lawn services company, providing professional support and resolving customer issues.

About this role

Based in Orlando, Florida, Massey Services is one of the nation’s largest and most respected service companies, with a history of providing quality service for more than three decades. Celebrating consecutive years of profitable growth since 1985, Massey Services and its subsidiary organizations employ over 2,800 team members and operate over 2,400 vehicles that provide Residential and Commercial Pest Prevention, Termite Protection, Landscape and Irrigation Services to over 800,000 customers from 180+ Service Centers throughout Florida, Georgia, Louisiana, Texas, South Carolina, North Carolina, Virginia, Tennessee and Oklahoma.

Inbound Customer Service Specialist

Massey Services currently has exciting opportunities for Inbound Customer Service Specialists!

Job responsibilities include:

Taking inbound scheduling requests in a courteous and professional manner.

Complete benefits package including Medical & Dental, 401(k) retirement plan, paid vacations, sick days, & holidays, tuition reimbursement, direct deposit, short & long term disability and much more!

Requirements:

High School Diploma or GED

Strong problem solving skills

Excellent computer skills (Word & Excel)

Previous Inbound Calling experience is a PLUS.

Chat or Web experience is a PLUS.

Background checks will be completed on all candidates considered for hire.

Massey Services is an Equal Opportunity and Drug Free Workplace.