Posted 4 days ago
Intern, Mall Concierge
AI Summary
Intern Mall Concierge at Marina Bay Sands provides customer service to shoppers and guests, handles enquiries and feedback, performs mall marketing redemptions, and supports service campaigns and secondary duties such as brochure requisition and stationaries.
About this role
LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!
Be part of our diverse and inclusive team.
Job Responsibilities
- Deliver wonderful shopping experience to shoppers and guests of Marina Bay Sands
- Attend to shoppers’ enquiries and feedback for customer experience improvement
- Perform Mall Marketing redemptions and any other duties assigned
- Attend to Luxury Shoppers (VIP Service training will be provided)
- Plan and execute of a Service Campaign to motivate the team towards service excellence
- Perform Secondary Duties including Brochure Requisition, Bulletin Board Updates, Equipment Maintenance, Stationaries Requisition, First Aid Inventory and Counter Cleanliness
- Enjoy fun and be a proud ambassador of The Shoppes at Marina Bay Sands
Job Requirements
Education & Certification
- Applicant must be a full-time matriculated student.
- Internship should contribute to school graduation requirements
Experience
- No experience required as training will be provided
Other Prerequisites
- Keen to work in an exciting and learning environment
- Great personality with excellent customer service attitude
- Possess positive attitude, humble and willing to learn
- Interns who wish to pursue a successful career in hospitality field are encouraged to apply
- Have basic knowledge of MS Office (Word and Excel).
- Willing to work in rotating shift work
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
Skills
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