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Adeeba BPO logo

Posted 93 months ago

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International BPO hiring for Tech support

KolkataOn-siteFull-time

AI Summary

Provides inbound technical support to customers in the UK, US, Australia and other European countries, troubleshooting computer software issues on phones, laptops, tablets and iOS devices and closing calls.

About this role

International BPO hiring for Tech support

Adeeba BPO is a leading provider of International business and technology services. We combine a passion for client satisfaction and innovation. We provide inbound technical services and web designing and development services 24*7 to the countries of UK, US, Australia and other European countries also. Despite being located in Kolkata we are having subsidiaries in Thailand, US and UK also.

Job Roles: Customer will call you regarding the issues of the computer related to software issues like pop calls,error code messages,anti virus issues,issues of mac laptops,I pads and I phones like Activation lock,iPhone disable,I tunes etc the candidates needs to troubleshoot issues and charge an amount to fix up the issues.

Qualifications

Qualification: -English fluency should be very good.

Min 1 year exp of working in tech profile in an international BPO.

HS pass or any Graduate. –

Good communication skills and great convincing power.

Candidates must know how to close calls.

Candidates must have basic computer knowledge

Flexible to work in any shift and 6 days a week.

Can join immediately.

Additional Information

  • Salary on 1st of Every Month
  • Attractive Icentive Policy
  • No strech
  • Min. 20% hike depending on the interview

Interested candidate can Ring at Seven Nine Eight Zero Two Five seven Three Three Four

Skills

AntivirusCall Center SoftwareCustomer ServiceIOSMacOSTech SupportTroubleshooting

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