LCL Import Operations Coordinator

Key Responsibilities

• A minimum of 1-2 years of experience with LCL ocean import consolidations and operations is required, preferably from a NVOCC background. Candidate with VOCC or freight forwarder experience may also apply.
• Candidate must be knowledgeable in all aspects of LCL ocean import cargo receiving, container load plan and stowage, equipment procurement, verification of marks, numbers, piece counts, destinations, hazardous information, and freight discrepancies.
• Candidate must be equally knowledgeable with customer service and documentation requirements, including bills of lading, dock receipts, and manifests.
• Reviewing, processing, and sending revised arrival notices when a manifest discrepancy report has been filed with the customer.
• Outturn reports/ OS & D resolution.
• Door delivery and Customs clearance handling.
• Handling CFS tasks if needed. This includes CFS manifest with any required attachments, segregation, in/out, etc., and make sure charges are billed out.
• Handling customers’ requests on any cargo diversion requests.
• Track & tracing on all inbound containers.
• Monitor exams, hold containers, and arrange billing.
• Claims handling.
• Handling the LAX OPS mailboxes with the rest of the team, so emails get processed promptly.
• A candidate with hazardous certification is preferred.
• Candidate must be proficient in cargo utilization and loading, with an aptitude for cost analysis.

Skills, Knowledge & Expertise

• Knowledgeable in all aspects of LCL operations.
• Able to handle multiple tasks simultaneously.
• Working under pressure and able to understand and meet deadlines.
• Strong data entry skills required.
• Excellent verbal and written communication skills, excellent organization skills, attention to detail, and an aptitude for a fast-paced, multi-tasking, customer service-minded environment.
• Rely on instructions and pre-established guidelines.
• Works under immediate supervision.
• Reports to the Operations Supervisor.

Benefits