Outbound Operations Manager

Work Arrangement / Work Shift:

Reports to: GTM Engineer
Position Type: Full-Time (Remote, Philippines)
Note on Scope: This is an operations, systems, and data-focused role. There is no cold calling or outbound phone outreach required for this position.

Role Overview:

We are seeking an Outbound Operations Manager to own the execution, management, and performance of our outbound sales and marketing campaigns across our two sister companies. Reporting directly to the GTM Engineer, you will manage the daily outbound engine for both brands, navigating their respective target audiences and operational requirements.

Your core focus will be list building, data enrichment, signal identification, and campaign enrollment. You will manage the execution of multi-channel campaigns within our outreach tools, leverage AI tools to optimize daily workflows, track performance through dashboards, and support the GTM Engineer with ad-hoc technical tasks and data maintenance.

What You’ll Be Doing:

1. Multi-Company Outbound Campaign Execution

● Campaign Creation and Activation: Set up, launch, and manage multi-channel outbound sequences tailored to the unique business models of our two sister companies (focusing on outsourcing and NetSuite consulting).

● Campaign Enrollment Management: Oversee the day-to-day enrollment of prospects into active campaigns, ensuring pacing and volume targets are met for both organizations.

● LinkedIn Campaign Management: Manage LinkedIn touchpoints (such as connection requests or profile views) integrated directly within our hard-coded outreach platform.

2. Lead Gen & Data Strategy

● Lead Generation: Source and build high-quality prospect lists aligned with target accounts and ICPs for both companies.

● Lead Enrichment: Use tools like Apollo.io to enrich prospect profiles with accurate contact details and segmentation attributes.

● Signal Identification: Monitor and identify key triggers, buying signals, and intent data to select the most relevant prospects for targeted outbound campaigns.

3. Reporting, Monitoring & Performance Tracking

● Campaign Monitoring: Actively monitor ongoing outbound campaigns to ensure they are running smoothly, addressing delivery drops or sequence issues promptly.

● Performance Tracking & Dashboards: Track and analyze key metrics (delivery rates, open rates, reply rates, and positive response rates) separately for both sister companies.

● Dashboard Creation: Build, update, and maintain structured performance dashboards using tools such as Notion AI, Google Sheets, or other reporting platforms to provide visibility to stakeholders.

4. Technical Support & Collaboration

● Ad-Hoc Technical Support: Assist the GTM Engineer with ad-hoc technical tasks, minor system troubleshooting, CRM data cleanups, or tool configuration adjustments as requested.

What You’ll Need:

● Professional Experience: 2–4 years of experience in B2B outbound operations, lead generation, or sales development.

● Industry Context:

○ Deep understanding of the outsourcing/BPO business model.

○ Familiarity or experience with NetSuite consulting services or enterprise ERP ecosystems is highly preferred.

● Multi-Brand Management: Experience managing marketing or outbound operations for more than one brand or business line simultaneously is a strong asset.

Technical Tooling & AI

● AI Literacy: Hands-on experience using AI tools (e.g., ChatGPT, Claude, Notion AI) to assist with task efficiency, data sorting, or drafting outreach variations.

● Databases & Enrichment: Proficiency with B2B databases and enrichment tools (Apollo.io or similar).

● Outreach Platforms: Experience with multi-channel outreach platforms (e.g., Outreach, Salesloft, Instantly, or Smartlead) and managing integrated LinkedIn campaign steps.

● Documentation & Reporting: Experience building and organizing dashboards in Notion AI or Google Sheets.

● CRM: Expertise with HubSpot (non-negotiable).

Skills

● Attention to detail regarding data quality and email deliverability.

● Ability to follow established data governance processes across multiple workspaces.

● Analytical approach to interpreting campaign reports.

● Willingness to learn and assist with basic technical and data tasks delegated by the GTM Engineer.

About Atticus:

Atticus Advisory Solutions Inc. is a specialized remote staffing and IT offshoring firm based in the Philippines, providing vetted, high-quality Filipino talent to global tech startups, SMEs, and consulting firms, focusing heavily on niche areas like ERP (NetSuite), Accounting and Finance and IT, offering integrated recruiting, upskilling, and HR support to ensure high retention and reliable offshore teams.

Atticus provides a comprehensive solution for international companies to build dedicated, outsourced teams and efficiently scale their technical and administrative capabilities by leveraging skilled Filipino talent, managed with a focus on quality and long-term retention. We ensure the teams perform like extensions of the client’s own operations.

Who We Are:

We are a customer-focused organization that puts people at the heart of everything we do. We believe great outcomes come from strong collaboration, where ideas are openly shared and teamwork is valued.

Our team members are proactive and confident—they take ownership, speak up, and are not afraid to ask questions. We encourage curiosity and continuous improvement, empowering everyone to challenge the status quo and find better ways of working.

We foster a growth mindset, where learning is continuous, feedback is welcomed, and mistakes are seen as opportunities to grow. Here, you are supported to develop your skills, improve processes, and make a meaningful impact.

Why Join Us:

At Atticus Advisory Solutions Inc, we value our employees and provide a positive and collaborative work environment. We offer competitive compensation, benefits, annual leaves, health and medical insurances. Our culture offers flexible working arrangement and opportunities for growth and development.