Product Business Analyst

Role Purpose

The Product Business Analyst (PBA) is responsible for analysing customer, operational and construction-domain needs and translating them into clear, structured business and product requirements for Asite’s CDE product.

The role focuses on eliciting, analysing, validating and documenting business requirements so that customer needs, operational processes, business rules and constraints are clearly understood by delivery teams. It applies Business Analyst discipline within a product environment, with emphasis on stakeholder alignment, process mapping, requirements quality, acceptance criteria, traceability and evidence-based clarification of business value.

A core expectation of the role is to apply Jobs To Be Done (JTBD), structured client discovery, and strong information management principles within the context of complex construction and infrastructure delivery. A deep understanding of the industry will be advantageous.

This role is designed to work directly with the Product Owner as the Business Analyst support for Asite’s CDE product. The Product Owner retains strategic decision authority, roadmap ownership, value trade-offs and final prioritisation accountability, while the Product Business Analyst provides the analysis, requirements definition, stakeholder insight and delivery clarification needed to support informed product decisions and effective implementation.

This role operates as the Business Analyst partner to the Product Owner:

·Product Owner: owns product vision, strategic roadmap direction, value trade-offs, governance decisions and final backlog prioritisation.

·Product Business Analyst: supports the Product Owner by analysing customer and stakeholder needs, documenting requirements, preparing backlog items, defining acceptance criteria, clarifying business rules and providing evidence-based recommendations.

Key Accountabilities

Product Analysis & Backlog Readiness

·Support the Product Owner by acting as the product analysis lead for assigned product areas, preparing evidence, requirements and recommendations for prioritisation decisions

·Prepare, structure and refine backlog content in partnership with the Product Owner, including:

• • New product features
  • Customer‑requested enhancements
  • Customer‑raised bugs
  • Regression defects
  • Technical debt

·Write clear, unambiguous user stories with meaningful acceptance criteria and success measures, ensuring they express customer value, business rationale and measurable outcomes

·Ensure backlog items are prepared so they can be reviewed, estimated and prioritised by the appropriate product and delivery leads:

Jobs To Be Done (JTBD) & Problem Definition

• Apply Jobs To Be Done (JTBD) thinking to:
• • Identify the underlying problems customers are trying to solve
  • Avoid solution‑led or feature‑led decision making
  • Focus on outcomes rather than requests
• Produce clear JTBD statements defining:
• • Job
  • Desired outcome
  • Context and constraints

·Use JTBD insights to support:

oDiscovery themes and problem statements

oEvidence for prioritisation discussions

oAssessment of customer value and delivery readiness

Client Discovery & Engagement

• Plan and run structured client discovery activities, including:
• • Interviews and workshops
  • Workflow walkthroughs
  • Pain‑point and constraint analysis

·Support Product Owner-led communication by preparing clear materials for:

oProduct updates

oDiscovery findings, options and roadmap inputs

·Act as a product discovery and requirements contact for customers, capturing needs, clarifying value and managing expectations in alignment with Product Owner direction

• Translate customer feedback into:

oValidated product needs

oBacklog candidates and refinement inputs for Product Owner review

·Ensure commitments to clients align with agreed governance, product strategy and Product Owner decision authority

Construction Industry Understanding

• Develop a strong understanding of:
• • Construction and infrastructure project lifecycles
  • Design, delivery, and operational phases
  • Contractor, client, consultant, and supply‑chain perspectives
• Understand the realities of construction environments, including:
• • Programme pressure
  • Commercial constraints
  • Contractual obligations
  • Regulatory and assurance requirements

·Ensure product requirements and recommendations are practical, usable, and grounded in construction workflows

Information Management Principles & Standards

• Build a deep working understanding of information management (IM) principles, including:
• • Information as a structured project asset
  • Ownership, lifecycle, and accountability
  • Data quality, traceability, and auditability
• Develop familiarity with recognised standards and practices, including: