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Dun & Bradstreet

Posted 3 days ago

Open

Program Manager (R-19935)

MumbaiOn-site

AI Summary

Manages enterprise-wide business transformation programs, defines strategy and roadmaps, designs operating models, and leads cross-functional teams to deliver digital and process improvements.

About this role

Shape the Future with Dun & Bradstreet
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

Location - Mumbai (BKC)
SBU - Technology
Function - Operations

Key Responsibilities:

  • Transformation Strategy & Roadmap: Define transformation goals, create implementation plans, set success measures, and ensure alignment with business priorities.
  • Operating Model Design: Review and improve organizational structures, governance, and ways of working to enhance efficiency.
  • Process Transformation: Assess current processes, identify gaps, and design improved future-state processes.
  • Program Delivery: Manage transformation projects from planning to execution, ensuring timely and successful delivery.
  • Business Analysis & Problem Solving: Conduct assessments, gather requirements, facilitate discussions, and provide practical solutions.
  • Cross-functional Leadership: Work with teams across business, technology, operations, finance, and compliance to drive outcomes.
  • Change Management: Support business adoption through communication, training, and stakeholder engagement.
  • Performance Measurement: Define and track KPIs to monitor progress and measure business impact.
  • Governance & Executive Reporting: Manage governance forums, project reporting, risks, budgets, and key decisions.
  • Continuous Improvement: Identify opportunities to improve processes, increase efficiency, and implement best practices.
  • Technology-enabled Transformation: Partner with technology teams to deliver digital and system-driven improvements.
  • Stakeholder Management: Build strong relationships with senior leaders and teams to drive alignment and execution.

    • Key Requirements:

  • 12+ years of experience in business transformation, consulting, program management, or process excellence, organizational change, or strategic initiatives.
  • Bachelor’s degree required; MBA or equivalent postgraduate qualification preferred.
  • Experience leading enterprise-wide transformation initiatives and driving business change.
  • Expertise in operating model design, process improvement, and change management.
  • Strong stakeholder management skills with exposure to senior leadership.
  • Proven track record in governance, risk management, budget oversight, and benefits realization.
  • Experience managing consulting engagements or large transformation programs.

    • Skills

    Budget OversightBusiness AnalysisChange ManagementConsulting EngagementsGovernanceKPI TrackingOperating Model DesignProcess ImprovementProgram ManagementRisk ManagementStakeholder ManagementTransformation Strategy

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