Project Implementation Manager

About IN2

IN2 is an award-winning specialist communications, development, and research company dedicated to creating positive change for communities in rapidly changing environments. We use innovative and engaging two-way communications to create impact across the full spectrum of geo-political and socio-economic issues, including global security, international development, business transformation, and climate change.

IN2 combines a global geopolitical outlook with a rich understanding of local grassroots sentiment to help clients develop, deliver, and measure engagement campaigns that connect our clients with their intended audiences in a language, manner, and medium that feels natural to them.

With our track record of delivering culturally sensitive campaigns in challenging and higher-risk environments around the world, IN2 has become a trusted partner and advisor to a range of clients from national governments and transnational institutions to global brands and international NGOs.

IN2 has offices in the UK, UAE, Jordan, Iraq, Poland, and Kenya.

IN2’s professionally and culturally diverse 180-strong staff hail from 20 countries. We are committed to diversity in our workplace.

Project Implementation Manager

This role is critical for providing vital ground-level leadership, navigating complex local governance structures, and directly supervising partners and field teams to ensure that project activities are safely and effectively executed within Syria.

Responsibilities:

• Lead and oversee day-to-day, ground-level implementation of Project activities across target governorates (Aleppo, Deir Ezzour, Raqqa, Hasakah), ensuring delivery on time, within scope, and within budget.
• Navigate complex local governance structures, including engagement with municipal authorities and community leaders, to secure safe and effective access for project activities.
• Directly supervise the delivery partner and IN2 field teams, ensuring coordinated, high-quality implementation across all lines of effort.
• Lead the preparation and delivery of client reporting and briefings, including for client site visits and delegation missions, ensuring accurate representation of on-the-ground progress.
• Oversee the set-up of new IN2 offices, including site identification, security clearance, and operational readiness.
• Act as the primary in-country point of contact and escalation for operational, security, and partnership issues, working closely with the Syria Office Security function to mitigate delivery risks.
• Provide clear, consistent updates and reporting to IN2 leadership and the Joint Steering Committee, ensuring transparency and timely, informed decision-making.
• Own risk management for in-country operations through active monitoring, updating, and resolution of issues in the project's risk register.
• Ensure conflict sensitivity, GESI, and safeguarding principles are embedded in daily field operations, working alongside relevant subject matter experts and the MEL function.
• Support the recruitment, onboarding, and management of local field staff, fostering a high-performing and safe working environment.
• Deputise for the Senior Project Manager in-country when required, ensuring continuity of leadership and decision-making.

Qualification:

• Educated to degree level or equivalent.
• 7+ years' work experience in international development, NGO, stabilisation, or CVE programming, ideally within Syria or the wider MENA region.
• Demonstrated experience navigating complex local governance structures and stakeholder engagement in conflict-affected or post-conflict settings.
• Project Management Qualification(s) (e.g., PRINCE2, PMP) desirable.
• Fluent Arabic and English, both written and spoken, required.
• Proven experience managing field teams and delivery partners in high-risk or non-permissive operating environments.
• Strong understanding of MREL methods, tools and techniques, and of EU donor compliance requirements.
• Excellent organisational, leadership, and cross-cultural relationship-building skills.
• Flexible, adaptable, and able to work on own initiative in a fast-changing security environment.
• Based in Syria, with willingness to travel regularly across target governorates.

IN2 is committed to hiring the best talent. As a company, it is proud of its diverse and inclusive workforce and so we welcome applications from all professional and cultural backgrounds, regardless of age, gender, ethnicity, or religion.