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Posted 11 days ago

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Receptionist | Circa 26 hours a week

ChristchurchOn-site

AI Summary

Part-time receptionist at a podiatry practice, welcoming patients, handling phone and email enquiries, arranging appointments, processing payments, and sterilising equipment between patients.

About this role

Enjoy a busy reception role where you’re rarely seated for long. Working part-time for a progressive podiatry practice, you'll create an outstanding patient experience by providing warm, efficient service and keeping front-of-house and essential admin running smoothly.

You’ll welcome patients, respond to phone and email enquiries, arrange appointments, process payments and keep reception organised. You’ll also sterilise equipment between patients, help the podiatrists stay on schedule by ensuring everything is ready when they need it.

The role is around 26 hours a week, working Monday - Thursday afternoons, 3-5 hours till 6ish, all day on Friday, plus one Saturday every three weeks.

To truly excel in this role, you’ll bring:

  • A sunny personality – You genuinely enjoy people and naturally create a welcoming experience.

  • Customer focus – Providing exceptional service matters to you, whether you’re helping in person, over the phone or by email.

  • Organisation & preparedness – You sort priorities, stay on top of admin and keep things moving when reception gets busy.

  • Energy & adaptability – You enjoy being on the go and easily switch between patients, enquiries, admin and sterilising equipment.

  • Attention to detail, process-driven & initiative – You notice what needs doing and get onto it staying one step ahead for the podiatrists.

  • Flexibility – You’re comfortable working the set hours and can cover absences when needed.

Merivale Podiatry specialises in expert foot care, from injury assessment and diagnosis to recovery and problem prevention. We prioritise exceptional customer service and meticulous attention to detail. Led by Sophie Walls, our dedicated team is committed to ensuring patients receive a high standard of treatment.

So, if you’re organised, people-focused and take pride in providing exceptional service, apply now!

Skills

Administrative OrganisationAppointment SchedulingEmail CommunicationFront-desk OperationsPatient IntakePayment ProcessingPhone EtiquetteSterilisation Protocols

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