Posted 3 months ago

Relief Customer Service Representative- Essequibo

Essequibo, GuyanaRemoteFull-time

AI Summary

A Relief Customer Service Representative for the Essequibo region visits customers, generates orders, achieves sales targets, resolves complaints, and maintains strong customer relationships.

About this role

RELIEF CUSTOMER SERVICE REPRESENTATIVE- ESSEQUIBO

RESPONSIBILITIES:

To achieve agreed upon sales targets and all customer service & sales goals as set out by the Company i.e. visit rate, service rate, DVS compliance.
To visit, engage and generate orders using strong arguments to be existing and prospective customers.
To recommend the Company’s range of products (new brands or portfolios, particular) to customers and gain trial/purchase.
To establish, strengthen and maintain positive business relationships with all our customers.
To maintain and where applicable expand your database of prospects within your assigned territory.
To expedite and gain speedy resolution to all customer complaints, to their satisfaction.
To coordinate sales efforts with team members and across all departments.
To submit orders and ensure processing is done in a timely and efficient manner
Ensure deliveries are done in a timely basis in coordination with the Warehouse and/or own Lorry, where applicable.

REQUIREMENTS: