Retail Consultant (Precious Metals Investment)

About the Company

Our client is a well-established international organization specializing in precious metals and wealth preservation solutions, serving individual and high-net-worth investors across multiple global markets.

With a strong reputation built on trust, transparency, and exceptional customer service, the company provides investment-grade precious metals, secure storage solutions, and buyback services.

The business continues to expand its presence across the GCC and offers employees structured career progression, ongoing professional development, and exposure to high-value clientele.

Joining this team provides an opportunity to build a long-term career within one of the world's fastest-growing alternative investment sectors.

Job Brief

We are seeking a professional and customer-focused Retail Consultant to deliver an exceptional showroom experience while helping clients invest in premium precious metals.

You will guide walk-in customers and scheduled appointments through the investment process, build trust with clients, present investment products, manage high-value transactions, and promote additional wealth protection services.

Responsibilities

• Welcome and qualify showroom visitors, referrals, and appointments.
• Present investment-grade gold and silver bars, coins, and branded products.
• Educate clients on purity, certification, provenance, and investment benefits.
• Explain live pricing, spreads, settlement procedures, and market movements.
• Handle high-value transactions accurately and professionally.
• Complete AML/KYC and source-of-funds documentation.
• Generate invoices and maintain transaction records.
• Cross-sell secure storage and buyback services.
• Coordinate with internal teams regarding buyback requests.
• Maintain showroom presentation and comply with inventory security procedures.
• Deliver an exceptional customer experience that drives repeat business.

Requirements

• 2–4 years' experience in premium retail, luxury jewellery, bullion, luxury watches, or premium financial services.

• Experience handling high-value customer transactions.
• Knowledge of AML and KYC compliance procedures.
• Excellent customer relationship and consultative selling skills.
• Professional appearance and strong communication skills.
• Comfortable working with HNW clients.
• Fluent English.
• Arabic and/or Hindi/Urdu is highly preferred.
• Comfortable working with troy weights, purity calculations, and pricing spreads.
• Strong numerical and analytical skills.

Benefits

• AED 8,000 monthly salary

• Attractive 3% commission structure
• Employment Visa
• Medical Insurance
• Annual Air Ticket
• Comprehensive precious metals product training
• Clear career progression opportunities