Sales Support
JakartaOn-site
AI Summary
Provides technical support to sales teams and customers, manages system integration and projects, and supports product launches and demos.
About this role
· Provide technical support to the sales team.
· Assist customers/channel partners on technical matters
· Technical support to system integrators, developers and end-users.
· Project management for solutions i.e handling projects and coordination among divisions
· Manage system integration
· Actively engage with end-user through effective communication to understand their needs and propose solutions accordingly
· Involve in product launch, including planning, demo and conducting product training
· Provide pilot support and customer training
· Manage demo area and machines to ensure machines are always ready
Key Responsibilities
· Provide technical support to the sales team.
· Assist customers/channel partners on technical matters
· Technical support to system integrators, developers and end-users.
· Project management for solutions i.e handling projects and coordination among divisions
· Manage system integration
· Actively engage with end-user through effective communication to understand their needs and propose solutions accordingly
· Involve in product launch, including planning, demo and conducting product training
· Provide pilot support and customer training
· Manage demo area and machines to ensure machines are always ready
Skills, Knowledge & Expertise
· At least 3 years of relevant experience working in Retail, F&B, Hospitality, Banking, or Public Service industries.
· Diploma/Degree or a combination of education and experience in engineering and information systems.
- Strong understanding of Software Architecture, REST APIs, System Integration
- Familiarity with Point of Sale (POS) Systems, Kiosk Management Platforms, Payment Gateway Integration
- Proven experience in Self-Service Kiosk or Digital Transformation projects.
- Knowledge of Microsoft Azure, .NET, React, Mobile Application Development, or Microservices Architecture.
· Proven technology skills, outstanding interpersonal abilities, and strong written and verbal
· communication skills
· Attention to detail, plus analytical and problem-solving capabilities
· Positive, service-oriented personality
· Can-do attitude
Skills
Digital TransformationKiosk Management PlatformsMicroservices ArchitectureMicrosoft AzureMobile Application Development.NETPayment Gateway IntegrationPoint Of Sale (POS) SystemsReactREST APISelf-service KioskSystem Integration
Explore related jobs
More jobs at GLORY
- Business Analyst- Watertown, WI/Carrollton, TXUS/Carrollton, TX or Watertown
- Electronic Repair Center ManagerUnited States/Carrollton, TX
- Parts & Planning Material ManagerUnited States/Carrollton, TX
- Deployment CoordinatorAustralia/Sydney
- Sales DirectorHong Kong :: 中国/香港
- Warehouse Associate/QC IUnited States/Carrollton, TX
Similar Digital Transformation jobs
Jobs in Jakarta
- Regulatory Reporting AnalystUnited Overseas Bank (Malaysia) Bhd · Jakarta Pusat (City Area)
Assistant Executive HousekeeperAccorhotel · Jakarta, Jakarta- Corporate Support Functions Audit Team LeaderUnited Overseas Bank (Malaysia) Bhd · Jakarta Pusat (City Area)
- Compensation & Benefit Administration LeadUnited Overseas Bank (Malaysia) Bhd · Jakarta Selatan (City Area)
- Service Executive - PIK BoulevardUnited Overseas Bank (Malaysia) Bhd · Jakarta Utara (City Area)
- Senior Site Reliability EngineerStraitsX · Jakarta, Jakarta
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.