Posted 1 month ago

Senior AU Logistics Operations Specialist

Johor BahruRemote

AI Summary

A senior operations specialist owns inbound warehouse operations for up to three containers per day, monitors demurrage/detention, maintains high inventory accuracy, and drives process improvements in a fully remote Malaysia-based role.

About this role

We’re rethinking homes for how people really live, and we’re looking for a Senior AU Logistics Operation Specialist to join our Logistics Operations team to help shape the future of living—one thoughtful detail at a time. Operations at Castlery makes it all work—streamlining processes and elevating every customer touchpoint.

This is a fully remote role based in Malaysia, supporting our AU logistics operations.

What You'll Be Doing

Own inbound warehouse operations to ensure smooth receiving of up to three containers per day, preventing disruptions to daily operations.
Monitor and manage demurrage and detention risks, identifying, challenging, and resolving charges arising from warehouse-related delays where applicable.
Maintain high inventory accuracy (≥98%) through regular stock reconciliation and independent investigation of discrepancies.
Proactively manage warehouse storage utilisation and inbound planning to avoid congestion and operate within agreed capacity limits.

What You'll Need to Succeed

Experience working with external vendors, with exposure to vendor coordination and performance management.
Demonstrated experience in process improvement initiatives within operations or warehouse environments.
Hands-on experience in inventory control and stock reconciliation, with strong attention to accuracy and detail.
Strong systems and data capability, including proficiency in WMS, TMS, and ERP systems.
Ability to analyse operational data, identify gaps or inefficiencies, and translate insights into practical corrective actions.

Built for Real Life, Designed for What’s Next

At Castlery, we’ve spent over a decade building a brand people love by designing furniture for real life - durable, beautiful, and made to keep up with change.

Now, we’re focused on what’s next: scaling with care, crafting better experiences, and growing a team that’s as intentional as our design philosophy.

If you believe that good homes create good lives, come build with us.