
Posted 4 days ago
Waiter/Waitress - THE BUTCHER SOCIAL CLUB GIBRALTAR
AI Summary
A waiter/waitress taking orders, serving food and drinks, checking on guests, and handling payments to ensure excellent customer satisfaction in a fast-paced, high‑end casual restaurant.
About this role
The Job
Are you someone who is eager to learn, full of energy, and a real team player? Do not look further! We are looking for an energetic, outgoing and people-oriented person with strong communication skills and the ability to work effectively in a fast-paced environment.
THE BUTCHER SOCIAL CLUB, created by entrepreneur Yossi Eliyahoo of The Entourage Group, is a high-end yet casual burger restaurant. The Butcher Social Club is a living lobby restaurant offering lounge areas, game tables, swing seats, a two-story living green wall, music and artwork. It is a place where guests connect, hang out, meet and certainly have a great night out. Not only burgers but also other great food will be served accompanied with live DJ music every night.
Our Waiter/Waitress has an important role in guest satisfaction and is responsible for taking orders and serving food and beverages to guests. You will check on customers to ensure that they are enjoying their meals and take action to correct any problems. Our Waiter/Waitress has complete knowledge of F&B service techniques, all menus, drinks lists and specialties offered in The Butcher and served to the correct standards. Other accountabilities are ensuring the restaurant, and storage areas are kept clean, hygienic and tidy at all times following departmental cleaning schedules. Besides the regular days, you will also take part in working during the most amazing events, which makes the job even more fun!
Requirements
Responsibilities
Greet and welcome guests
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders
Communicate order details to the Kitchen Staff
Serve food and drink orders
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Provide excellent customer service to guests
Requirements
Attentiveness and patience for guests
Excellent presentation skills
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
Ability to adjust to the surroundings
Active listening and effective communication skills
Team spirit
Flexibility to work during evenings, weekends and public holidays
Located in or nearby Gibraltar
Fluent speaking in English, Spanish is a plus
Benefits
In house training
Annual in-house experience within the Sircle Collection hotels
Hotel staff discounts within the Sircle Collection hotels
25% staff discount throughout THE ENTOURAGE GROUP restaurants
10% retail discount at XBANK
Refer a friend bonus
Paid moving day
HACCP Training
Interested?
Please apply with your CV!
If you have any questions regarding this application please contact us via email.
Skills
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