Posted 9 months ago

Community Associate

DubaiOn-siteFull-time

AI Summary

Manages front desk operations and member experience at a Dubai coworking/Web3 hub, handling reception, space upkeep, vendor coordination, and administrative tasks to ensure a smooth, service-oriented environment.

About this role

Daos Hub is a pioneering phygital space where Web3 innovators converge to build, collaborate, and thrive. Located in Dubai, our 19,375-square-foot hub seamlessly blends physical and digital environments—offering state-of-the-art workspaces, immersive events, and a vibrant community dedicated to shaping the future of Web3.

Your mission

As a Community Associate, you are the anchor of Daos Hub Dubai — the first face people see and the pulse that keeps our space running at its best. It’s your entry point into the beating heart of Web3 culture. You’ll ensure everything from operations to member experiences flow smoothly, while gaining hands-on exposure to the mechanics of a fast-moving, community-driven startup.

Your First 90 Days

Day 1-30: Master front desk protocols, familiarize yourself with vendor contacts, internal systems (Google Workspace, Nexudus), and daily checklists.

Day 31-60: Take full ownership of reception, supply management, and vendor coordination. Begin resolving minor issues independently.

Day 61-90: Consistently deliver a clean, ordered, and well-managed space. Improve internal processes for request handling and space audits. Build rapport with members through excellent service.

How You’ll Contribute

Manage front desk operations: welcome guests, issue access cards, and field inquiries with professionalism

Conduct daily walkthroughs to assess cleanliness, supply levels, and maintenance issues

Coordinate with vendors and suppliers for internet, water, cleaning, and snacks

Track inventory and reorder office supplies to ensure consistent availability

Handle courier, post, and delivery logistics

Enforce space rules and safety protocols

Provide administrative support including printing, room bookings, and minor requests

Support event logistics when needed, without leading execution

What You Bring

1–2 years of experience in hospitality, front desk, or customer service roles (coworking/hotel/retail preferred)

Proven ability to handle administrative tasks and office coordination

Comfort with basic tools like MS Office and Google Workspace (Nexudus a plus)

Reliable, punctual, and detail-oriented mindset

Strong communication skills and a calm, service-first attitude

Ability to juggle multiple tasks while maintaining operational excellence

Skills

Access ControlCourier/logisticsCustomer ServiceEvent LogisticsFacility OperationsGoogle WorkspaceHospitality SupportInventory ManagementMS OfficeNexudusRoom BookingsVendor Coordination