Posted 1 month ago
Customer service Respresentative
CairoOn-siteFull-time
AI Summary
Handles customer inquiries and complaints via phone, email, and chat, providing solutions and maintaining accurate records.
About this role
Customer service Respresentative
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with questions, orders, and requests.
- Handle complaints and provide effective solutions.
- Follow up with customers to ensure their satisfaction.
- Maintain accurate customer records and update systems.
- Coordinate with other departments to resolve customer issues.
✅ Requirements:
- Previous customer service experience is preferred.
- Excellent communication and interpersonal skills.
- Good English communication skills.
- Strong problem-solving abilities.
- Good computer skills.
- Ability to work under pressure and as part of a team.
- Positive, professional, and customer-focused attitude.
🎁 We Offer:
- Competitive salary.
- Supportive working environment.
- Training and development opportunities.
- Career growth opportunities
Skills
Chat SupportComputer SkillsCRMCustomer Records ManagementEmail SupportPhone SupportProblem Solving
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Market data for customer support roles
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.