Posted 8 months ago
Finnish speaking iGaming Customer Support to Malta
AI Summary
A Finnish-speaking iGaming Customer Support representative handling player inquiries, account and payment requests, KYC checks, and basic security checks in a hybrid role based in St. Julian’s, Malta.
About this role
Tired of long winters and grey skies?
Imagine starting your morning with sunshine, sea breeze, and a coffee by the beach, then heading to work with a fun, international team just minutes away from the Mediterranean.
Welcome to St. Julian’s, Malta where your new career meets island life!
Our client offers free relocation support, a relocation bonus, and a hybrid setup so you can enjoy the best of both worlds: professional growth and an amazing lifestyle.
Join a passionate, people-first customer service team supporting players of top sportsbook and casino brands.
You’ll bring your positivity, quick thinking, and problem-solving skills to make every player interaction smooth and enjoyable.
Your day-to-day will include:
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Chatting, emailing, and calling players, helping with their questions
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Handling account and payment requests
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Checking documents (KYC) and ensuring smooth transactions
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Running basic security checks
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Sharing ideas and feedback to improve service and tools
Every day is different, fast-paced, social, and rewarding.
Requirements
Who you are:
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Fluent in Finnish (and comfortable in English)
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A great communicator with a friendly, proactive attitude
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Interested in sports, casino, or online entertainment
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Ready for shift work and a dynamic environment
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Previous customer service experience is a plus
Benefits
Why You’ll Love Working in Malta
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Over 300 days of sunshine every year
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Beaches, cafes, and nightlife right outside your door
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Free relocation support + relocation bonus to help you settle in
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Hybrid work model + up to 40 remote days per year
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Home office setup bonus so you can work comfortably
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Wellbeing allowance & private international health insurance
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Regular team events, beach BBQs, and a friendly, social workplace
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Free breakfast (Tuesdays) and lunch (Mondays & Wednesdays) at the office
Skills
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